Frequently Asked Questions
"When I first started running, I was so embarrassed, I'd walk when cars passed me. I'd pretend I was looking at the flowers."
Don't be afraid to ask! If your question isn't here, just contact us.
How long is a 5K? 10K? Half-Marathon? Marathon?
5 kilometers = 3.1 miles
10 kilometers = 6.2 miles
Half Marathon = 13.1 miles (21.1 kilometers)
Marathon = 26.2 miles (42.195 kilometers)
Note that for trail races, due to an inability to lengthen and shorten trails, what can be called a 5K, 10K, half marathon, or marathon can sometimes be a little bit more or (once in a rare while) a little bit less in distance. This marathon course has been carefully measured and is USATF certified.
Can I wear headphones?
Yes, but we ask that you keep the volume down at a safe level so that you can hear other runners or instructions from event personnel. We also ask that you remove them, or, at the very least, remove one ear bud when you are coming to aid stations, in a large crowd or on more technical or difficult sections of the course. The important thing is paying attention to everyone's safety and maintaining basic race etiquette with other runners.
Are there bathrooms on the course?
There are port-a-potties near the start/finish area and a few bathrooms along the course.
Can I register on the day of the race?
If the race has not sold out, we will have race day registration. If the races are sold out, the race website will be updated on the home page and the registration page (as well as on the active.com page). Note that shirts cannot be guaranteed for registrations received after 4/21. We will have extra shirts, but there is a chance of us running out of your size if we do not know what it is in advance.
Do you offer a group discount? Frequent runner discount? Family discount? Coupon? Special break for running more than one race?
We do not.
There are many different ways that other race organizations price their race entries, but it has always been our policy that we would never promote an even slightly bloated price, then offer "discounts" that would end up being used by only some of our runners. We believe that such a policy unfairly penalizes those who (for whatever reason) do not find out about and utilize the "special" coupon or discount.
Every runner who signs up for our races is "special" and gets the "group discount" from the start, because they are part of the large group running that race. Almost all of our races are composed of several hundred runners (sometimes well over a thousand) and it is because of these numbers that we can offer a very high level of quality in every aspect of the race while still charging an entry fee well below what you might expect or find at comparable events elsewhere.
We do offer a discount to those who sign up early, since early sign-ups allow us to plan better and lower the overall costs of the race. Similarly, we include an additional charge for those who sign up late, since the accomodation of race entries in the last two weeks before a race increases the per-runner cost.
The other exception for discounts is for those who volunteer at one race and then partipate at a later one. Those volunteers receive a disounted (and sometimes free) race entry.
Will there be age group awards?
Yes, we will have results and awards for age group finishers. We will try to get all of these out on race day, but if we miss anybody then they will be mailed out after the race.
When/where do I pick up my bib/race packet?
Early bib pick-up (optional) will be available at Sports Basement in Sunnyvale on Thursday (5/2) from 11:00 am until 8:00 pm and Friday (5/3) from 11:00 am until 5:00 pm.
Race day pick-up will also be available.
Will there be somewhere to leave my warm-up clothes?
Yes, there will be a sweat-check area and these will be checked in and watched over by a volunteer. Bags for storing your sweats will be available if you do not bring your own. Please do not leave valuables in your sweat bags -- we cannot be responsible for these items.
I have a friend who would like to volunteer. Can they volunteer and I get the free entry to a future race?
Sure. Just send an email to email@example.com so the friend can be set up as a volunteer.
I am a very slow runner. Am I going to be out of place?
You won't be out of place at all. Our races are planned for participants of all abilities -- including walkers/hikers.
Is there a time limit?
The marathon has a 7.5 hour time limit (runners need to finish by 3:00 pm). The half marathon has time limit of 7 hours (also 3:00 pm).
Will the race be cancelled if it rains?
No. The race will be held, rain or shine. Courses may be modified to account for weather conditions.
Do you issue refunds?
No. Putting on a race can be a very expensive (and financially risky) endeavor. To a small extent, that risk gets shared by all who enter since injuries, emergencies and plain old "life happening" can potentially ruin plans for participation.
Because the majority of the funds collected have been spent long before the race occurs, we do not issue cash refunds. We will, however, credit you with 50% or 75% of your entry toward a future race if you let us know in advance (at least 2 weeks for 75% credit, at least 72 hours for 50%).
For any further questions on this matter, e-mail us at firstname.lastname@example.org.